Effective Date: August 14, 2026
Last Updated: August 14, 2026

CamPink is an online outdoor retail brand operated by Favosia LLC.

At CamPink, we want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund subject to the conditions outlined below.

1. Return Eligibility

You may request a return within 14 days of delivery if:

  • The item is damaged, defective, or incorrect
  • The product is unused and in its original condition
  • The product is returned with its original packaging, accessories, and included components
  • You contact us within the applicable return period

To initiate a return, you must contact CamPink Customer Support before sending the product. We will review your request and provide the appropriate return instructions.

Please do not send a return to our business mailing address unless our customer support team specifically instructs you to do so.

2. Non-Returnable Items

A return may not be accepted if:

  • The product shows signs of use, misuse, or customer-caused damage
  • The return request is submitted after the applicable return period
  • Original packaging, accessories, parts, or included components are missing
  • The item does not otherwise meet the return conditions described in this policy

3. Refund Process

Once an authorized return is received and inspected, we will notify you whether your refund has been approved or rejected.

If approved:

  • The refund will be issued to the original payment method
  • Approved refunds are generally processed within 5–10 business days
  • Your bank, card issuer, or payment provider may require additional time to post the refund to your account

We reserve the right to reject a return or refund request that does not meet the conditions of this policy.

4. Exchanges

We offer replacements or exchanges for eligible items that arrive damaged, defective, or incorrect.

Please contact our customer support team before returning an item for exchange so we can review the issue and provide the appropriate instructions.

5. Return Shipping

For eligible returns:

  • Customers are generally responsible for return shipping costs when the return is based on a change of mind or other customer preference
  • If you received a damaged, defective, or incorrect item, please contact us so we can provide the appropriate return instructions
  • Original shipping charges, if any, are generally non-refundable unless required by applicable law or otherwise stated by us
  • Customers should use a trackable shipping method when responsible for arranging a return shipment

Return shipping instructions and the appropriate return destination will be provided after your return request has been reviewed.

Our business mailing/shared-office address is not represented as a customer return warehouse. Do not send products to that address without prior authorization and return instructions from CamPink Customer Support.

6. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

An order may be cancelled if the cancellation request is received before the order has been shipped or entered a stage where cancellation is no longer possible.

If an order has already shipped, it will need to follow the applicable return process described in this policy.

7. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or different from what you ordered, please contact us promptly with your order information and details of the issue.

We may request photographs or other information reasonably necessary to review the issue and determine the appropriate resolution.

8. Contact Information

If you have questions about a return, refund, exchange, or cancellation, please contact:

CamPink
Operated by Favosia LLC

Website: campink.us
Email: Support@campink.us
Phone: +1 (910) 627-0535
Business Mailing Address: 2600 South Shore Blvd, Suite 300, League City, TX 77573

The address above is a business mailing/shared-office address and is not a retail store or customer return warehouse. Please contact us for return authorization and the correct return instructions before shipping any product.